What is an AFRA Member?

And why you should choose an AFRA removalist for your next relocation

Unless you work for a removal company or know someone who does, you can be forgiven for not knowing which associations are reputable in the industry.

The Australian Furniture Removers Association, or AFRA, is the official regulatory body for removalists across the country. 

AFRA association is a mark of quality and accountability. When you choose an AFRA member removalist, you can be confident the business is independently held to the highest standards.

What is AFRA?

As the name suggests, AFRA is an association of removal companies from Perth and around the country. Here’s what the website says about their aims: 

For the public, AFRA is the vehicle that offers protection and guidance.

For the members, AFRA offers training, information, guidance and keeps them up to date with the latest legal and industrial changes.

AFRA keeps a close eye on removal companies. To maintain our association with the peak body, KEYS The Moving Solution must adhere to AFRA’s code of conduct, meet strict standards and pass regular inspections.

Equipment safety standards

AFRA membership is only open to removal companies with suitable equipment to carry out professional, safe moves. 

All our vehicles and equipment need to meet strict safety standards, and our removalists need to work safely to reduce injury and damage risks.

Transit insurance

AFRA members are allowed to provide transit insurance to our customers. This special allowance means we can offer competitive transit insurance tailored to your specific requirements instead of going to a third-party provider.


When new legislation (or a global pandemic) sends ripples through the industry, AFRA provides training to bring removalists up to speed. The range of training material is regularly updated, and AFRA offers courses for all its members.

Third-party inspections

As well as thoroughly screening new members, AFRA routinely audits ongoing members to ensure their equipment and practices are up to scratch. 

Dispute resolution

And in case anything does happen, you as a customer have more protection moving with an AFRA member. AFRA’s dispute resolution process is highly regarded nationwide, helping customers and removal companies resolve issues quickly and to the satisfaction of both sides.

Is AFRA international?

Although AFRA provides peace of mind for moves anywhere around Australia, the association does not have a global presence. For that, KEYS The Moving Solution is proudly affiliated with the leading international associations and networks:

  • Federation of International Furniture Removalists global alliance and best work practice quality system (FIDI and FAIM, respectively)
  • Australian International Movers Association (AIMA)
  • International Association of Movers USA (IAM)

These international memberships are the key to providing professional relocation services connecting Perth to the rest of the world.

How to find an AFRA removalist in Perth 

AFRA membership represents quality, customer service and commitment to best practice. You can find a reputable removalist in AFRA’s member database on their website.

You’ll find KEYS The Moving Solution at the top of the list in every category, including local, interstate and international moves, office relocations, packing support and storage solutions. 

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